Privacy Policy

Effective Date: 01.01.2025

At Brew Expert, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, shipping and billing address, etc.
Technical Information: IP address, browser type, device type, and other usage data.
Transactional Information: Details of purchases, inquiries, or quotes requested, payment details, etc.
Communication Data: Any messages you send to us via email, contact forms, or customer service interactions.

2. How We Use Your Information

We use the collected information for the following purposes:

Order Fulfillment: To process and manage your orders, shipments, and payments.
Customer Support: To respond to your inquiries, provide customer service, and resolve any issues.
Marketing: To send you promotional materials, newsletters, and other marketing communications (with your consent).
Website Improvement: To enhance the functionality and user experience of our website.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to protect your information and use it only for the services they provide.

We may also share your information if required by law or to protect our legal rights.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Correct or update any inaccurate or incomplete information.
Request deletion of your personal information, subject to certain legal obligations.
Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser settings, but disabling cookies may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies before providing any personal information.

8. International Transfers

If you are accessing our website from outside the country where we are based, please be aware that your personal information may be transferred to and processed in our location or other countries. By using our website, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:

Brew Expert
1F, Building 11, Technology  Park, Jinhai Road, Longwan District, Wenzhou City, Zhejiang Province, China
Email: hjd0331@gmail.com
Phone: +86 177-2151-9382

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